Privacy Policy

02Information We Collect

We collect the four fields in our inquiry form, plus any files you choose to send us. We do not ask for payment card numbers, identity documents or passwords through this website.

Inquiry form fields

• NameSo we know who to address in our reply and on your quote.
• WhatsApp numberFor fast clarification of part numbers and order updates.
• Email addressTo send written quotes and order correspondence.
• Your requirementsThe message describing the bearings and accessories you need.

Files you send to us

When you choose to share them, we also receive purchasing lists and photos — for example, lists of SKF designations, internal stock codes and quantities, or photos of bearing markings used to identify an incomplete part number. These may include delivery details such as destination country and postcode where you provide them.

03How We Use Your Information

We use your information only to process your bearing requirements from inquiry to delivery. Specifically, we use it to:

• Identify part numbers — match designations, stock codes and photos to the correct SKF bearing, housing or accessory.
• Prepare written quotes — itemise models, quantities and commercial terms for your review.
• Arrange orders and shipping — confirm the shipping method, dispatch plan and documents your order requires.
• Resolve receiving discrepancies — review order numbers and photos if labels, quantities or condition do not match.

We do not use your information for unrelated marketing, and we do not make automated decisions about you.

04Sharing of Information

We do not sell, rent or trade your personal information. We share only what a logistics carrier needs to deliver your order — typically a contact name, phone number and delivery details — and only when fulfilment requires it.

We may also disclose information where required by applicable law or a valid legal request.

05Storage and Security

We protect your information with reasonable administrative, technical and organisational safeguards. Access is limited to staff who need it to handle your inquiry or order.

We keep information only for as long as needed for the purposes in this policy, including records related to quotes, orders and deliveries, or as required by law. No method of transmission or storage is completely secure, but we work to prevent unauthorised access, loss or misuse.

06Your Rights

You can ask us at any time to access, correct or delete the personal information we hold about you. Send your request through the contact details below.

1. 1 AccessRequest a copy of the personal information we hold about you.
2. 2 CorrectionAsk us to update information that is inaccurate or incomplete.
3. 3 DeletionAsk us to delete your information, except records we must keep for legal or order-related reasons.

We may ask you to confirm your identity before acting on a request.

07Cookies and Site Analytics

skfus.com uses cookies that keep the site working and may use basic analytics to understand how visitors use our pages, such as which product categories are viewed. This data is used in aggregate to improve the site. You can block or delete cookies in your browser settings, although some features may not work as intended.

08Changes to This Policy

We may update this Privacy Policy as our services or legal requirements change. The revised version will be posted on this page with a new "Last updated" date. For other site terms, return to the Electrical Equipment homepage.